SHIPPING TIME & CONDITIONS

  • Most of the course resources are online – you can start using them as soon as you log-in is active.
  • We will send you the Small Business Taxes Made Easy book and TaxMama® swag via USPS Priority Mail, FOB TaxMama’s® location. They should arrive at your location within three business days, unless you are off the USPS beaten path, in which case it may take longer.
  • If you do NOT receive your materials within three business days, please contact TaxMama’s® office IMMEDIATELY for the tracking information.

Note:

  • We will send your package to the shipping address you provide in your registration. It is your responsibility to provide accurate information.
  • If you do not receive your materials because we typed the wrong address into the label – we will reship at our expense.
  • If you do not receive the package due to USPS error or your error, it is your responsibility to sort it out with the USPS.
  • We will reship materials – but you will have to pay for them. You may, of course, file a claim with the USPS for delivering the materials to the wrong place.
  • If you tend to have problems receiving mail as a matter of course, let us know and we will provide you with a quote for the additional cost to insure your package – or for other shipment services.
  • If you are outside the United States, shipping costs are generally prohibitively expensive. We will try to send you a Kindle or e-book version of Small Business Taxes Made Easy. (Note: in some countries, the U.S. Kindle version is not available.)
TAXMAMA's® Guarantee

BEFORE YOU ORDER:

Please do not sign up for the course unless you are sure this is what you want to do – and you can afford the course. You can view a sample of a course here. Since this is a live online course and there is a lot of personal time and attention invested, the following refund policy is FIRM.
 
REFUND REQUESTS
Refunds must be requested within 30 days of registration or by the date of 4 scheduled class sessions after you register, whichever come first.
 
REFUND AMOUNT
Your entire registration will be refunded, less the cost of the books and software that we have ordered on your behalf ($200.00 to $900.00 depending on the course – we cannot accept used books, as they are autographed for you. Nor can we get refunds for your software we ordered for you.
 
CANCELLATION FEE
There is a minimum administrative cancellation fee of $100.00 to undo all the registrations for the exam preparation  software and the services we set up for you when you registered. This cancellation fee will not be waived!
 
So, remember – after 30 days, please don’t ask.